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Order Management
Other Services: Supply Chain Strategy, Inventory Management, Order Management, Forecasting and Demand Planning, Distribution and Warehousing, Logistics and Transportation, Sourcing
Sonoma Consulting can assist clients in improving their customers ordering experience while optimizing their order flow, customer service, inventory allocation, and metrics. We help our clients in identifying areas for improvement and implementing a long‐term, sustainable solution.
Order Management
- Contact Center improvements
- Software selection and implementation
- Process automation
- Order process planning and management
Experience
- Sonoma Consulting has developed and implemented multiple customer service metrics and scorecards for clients
- Sonoma Consulting developed inventory allocation groups for a Fortune 500 client
- Sonoma Consulting has developed and implemented multiple customer service metrics and scorecards for it’s clients